Examples of use of CRM
1. "All CRM users spend half their day in Office and Outlook," he said "It will appeal to anyone who wants to use CRM software but doesn‘t want to learn anything beyond Outlook," said Mr Richardson.
2. About 80 per cent of CRM projects failed to provide any contribution to economic performance.
3. CRM projects have rarely had good press and for a reason.
4. Its most recent innovation was the takeover of PeopleSoft, a customer relationship management (CRM) firm, for $10.3 billion.
5. By David Westley, Business Features Editor Dubai ÷ Demand for Customer Relationship Management (CRM) solutions in the Middle East is growing.